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Empower your business with direct access to mobility experts, proactive issue resolution, and dedicated technical account management.
Who we are
Professional IT Services to keep your enterprise mobile ecosystem running smoothly.
Direct Expert Access
Get Tier 3 technical support and bypass standard help desks to quickly resolve complex mobility issues.
Technical Account Manager
A dedicated Samsung expert assigned to oversee your business's technical health and proactively manage your IT needs.
Knox Platform Support
Comprehensive assistance for deploying, managing, and securing your devices via Samsung Knox.
Proactive Resolution
We monitor and address potential system disruptions before they affect your business continuity and productivity.
Expert Certification
B2B Innovation Lineup
Regional Technical Account Management team.
Managing account health and proactive IT alignment.
Specializing in Samsung Knox and Android Enterprise OS.
Global Team Award
Top Regional & APAC Honor
50+
Countries Supported
99.9%
Fast Response Time
150K++
Devices Managed
What we support
Comprehensive lifecycle management for all your enterprise Samsung devices.
Smartphones
Wearables
Rugged Devices
Tablets
Our Coverage Support
Dedicated enterprise technical support across Asia Pacific, Oceania, and the Middle East.
Pemodalan Nasional Madani
Client ProfileRTAM - SEIN
Badan Gizi Nasional
Industry: Government Health
Deal Size: USD 14.5 M
Solution: Knox Suite, Samsung Care+ for Business Field Officers Productivity Device
PT Permodalan Nasional Madani
Industry: Financial Services
Deal Size: USD 5.7 M
Solution: Knox Manage, Knox Asset Intelligence Field Operations Device with Proactive Monitoring
ETS - SEIN
Pemodalan Nasional Madani
Industry: Micro Financial Services
Total Devices: Around 100k++ Devices
Bank Mandiri
Industry: Financial Services Industry
Total Devices: Around 20K++ Devices
Badan Gizi Nasional
Industry: Government
Total Devices: Around 30K++ Devices
Badan Intelijen Negara
Industry: Government
Total Devices: Around 30K++ Devices
ETS - SESP
Singapore Police Force
Industry: Government
Total Devices: Around 15K++ Flagship Devices
Samsung SDS + DSTA
Industry: Internal Services SAMSUNG
Total Devices: Around 10K++ Devices
ETS - SEPAK
Mercurial Minds Pvt
Industry: Premium Managed Service Provider
ETS - SIEL
ITWorld
Industry: Premium Managed Service Provider
Targus
Industry: Premium Managed Service Provider
Rashi Peripherals (RPT)
Industry: Premium Managed Service Provider
ETS - SEAU
Rio Tinto
Industry: Mining
Total Devices: Around 30K++ Devices
Silverchain
Industry: Home Care
Total Devices: Around 20K++ Devices
Holcim
Industry: Construction Materials
Total Devices: Around 20K++ Devices
New South Wales Police
Industry: Government
Total Devices: Around 17K++ Devices
ETS - SELV
INIS (Iraqi National Intelligence Service)
Industry: Ministry of Defence
Total Devices: Around 15 Devices
SABIS
Industry: Education
Total Devices: Around 500 Devices
RTAM - TSE
Ministry of Education Thailand - OBEC
Industry: Government Education
Deal Size: USD 35.8 M
Solution: Knox Manage Anywhere Anytime Digital Learning Device
Department Of Health Service Support
Industry: Government Health
Deal Size: USD 4.5 M
Solution: Knox Configure, Knox Guard Public Health Screening and Data Collection Device
RTAM - SAVINA
VPBank - Vietnam Prosperity Joint Stock Commercial Bank
Industry: Financial Services
Deal Size: USD 234 K
Solution: Knox Manage Secure Mobile Banking Access & Fraud Prevention
ViettelPost
Industry: Logistics
Deal Size: USD 2.7M
Solution: Knox Suite - Enterprise Edition ViettelPost Mobile Workforce
RTAM - SEHK
Hong Kong Police Force
Industry: Government Law Enforcement
Deal Size: USD 77K
Solution: Knox Manage Officer Productivity Device
Hospital Authority
Industry: Healthcare
Deal Size: USD 1.2M
Solution: Knox Manage Officer Productivity Device
RTAM - TSE
Ministry of National Defense R.O.C.
Industry: Government Defense
Deal Size: USD 10.9 M
Solution: Knox Manage Officer Productivity Device
Senao International
Industry: Technology
Deal Size: USD 4.1M
Solution: Knox Guard Secure Installment Program
RTAM - SME
Swap Logistics Distribution
Industry: Logistics
Deal Size: USD 7.2M
Solution: Knox Guard Secure Installment Program
CELCOMDIGI BERHAD
Industry: Telecommunications
Deal Size: USD 23 M
Solution: Knox Guard Secure Installment Program
Our Value Customer